Refund policy

All prices include delivery within Australia. If you would like to order a framed paper print or interested in a canvas print at a custom size, please don't hesitate to get in contact direct. For International orders, please contact direct.

Orders are sent to our external print partner within 7 business days. Production times may vary during peak seasons, and Ash Mckenzie is not liable for delays caused by third-party manufacturing schedules.

If your print arrives damaged, please contact Ash Mckenzie at ash@hucknco.com or via the contact form with photos of the damaged item and the exterior packaging within 48 hours. Replacements are at the discretion of Ash Mckenzie and our print partner’s verification. All prints are custom-made to order. We do not offer refunds or exchanges for change of mind or incorrect size selection. Please measure your space carefully before ordering.